electronic key malfunction and charges due to it, unreasonable additional charge on car rental and bad service, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. I have attached a copy of my rental agreement. Mais le personnel de Sicily By Car n'était pas là, donc obligé de … In addition, Sicily by Car invoiced me 282.85 euros for the so-called "missing" puncture repair kit. I then tried to contact Olbia airport Sicily by car contact desk 0789642030 and the number was INVALID. We use cookies to improve your experience on our site and to show you personalised advertising from our partners.By using this website you agree to our Cookies Policy. Some guides suggest renting a car in one city and leaving it in the other. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Sicily By Car Customer Service. I don't believe this justify the extremely high cost as we did not misused it. Sicily by Car - Social Media Team Advertisement. Returned and signed out by operator as clean, gas full, no damage. Durres, Nikel, Numri I pasurise 55/402 vol 6 fq 130 ZK3183- përballë Aeroportit Rinas - NIPT: L72119009I A mi me pasó lo mismo con Sicily by car en Cerdeña en septiembre de 2012 y tambien se cobraron la reparación de unos arañazos que ya tenia el coche y nosotros vimos al recogerlo y avisamos, lo anotaron en la hoja de alquiler que todavía conservo pero … © 2004-2020 ComplaintsBoard.com. Had a terrible experience with Sicily by Car at Bergamo airport. Checkin was very quick and easy and I had no hard sell when I produced my LCW cover document. I rented a car through rentalcars.com and they supplied me with Sicily by Car.The rates were relatively cheap and decided to go with them. 34 talking about this. Car Hired 5-15th September. Renting your own car will certainly give you more flexibility but if you prefer not to drive during your holiday in Sicily, one option may be to rent a car to get to and from the airport and for local shops and restaurants, and booking a guided tour for exploring further. To cancel a car rental booking with Sicily by Car, you should contact the travel agency with which you booked your rental car. This car rental company is for you, if you like to: - feel stranded - spend hours trying to contact the office - go round and around in circles on the phone through the different departments of the company, and lastly like to listening to ' on hold music '. In the informative page it is possible to read all the the details on their use I accept Read. The plate number of the vehicle I have rented is FW685PK with your Company from 30/10/2019 12.29 to 05/11/2019 11.05 (rental agreement [protected] ).picked up from Bologna airport and dropped it of at Bergamo airport. ! If you only have 10 days in Sicily, don't try to tackle it all in one go. 20 March, 2017 27 November, 2020. Book safe and secure before departure, so … Sicily by Car is owned by Auto Europa – a worldwide car hire broker. If you’re arriving by air, you’ll start your journey at one of the island’s two main airports. Went to Catania Airport/Sicily to pick… Went to Catania Airport/Sicily to pick up the car. There are two airports in Sicily, Fontanarossa in Catania, and Falcone Borsellino in Palermo, the two largest cities in Sicily. Graig Fischgrund Sicily By Car utilzza diversi tipi di cookies, tra cui cookies di terze parti. After paying an extra insurance i gave back the car in perfect conditions. Capitale € 70.000,00 I.V. Where is the SICILY BY CAR Rental Desk at Rome Ciampino Airport? When we returned the car on January 3rd the employee of Sicily by Car claimed that a part of the inflation kit was missing and that we had to pay for it. This past week, I have 2 charges on my credit card bill from Sicily by Car which must be a mistake. No results found, please retype or Click here to search by country. I payd 100euro in deposit and if I wanted the money back they ask me to call to a compagny i UK! I drove the car one night - 70 km. This rental station is open from 07.30 to midnight every day of the week and can be contacted by email at malpensa@sbc.it and by phone on tel +39 02 5858 1048. There are many places where you can rent a car: airports, train stations and you can even find Sicily car … At holidaycars.com we compare all available car rental companies for any destination, so you can always find a rental car that best suits your needs. In Informative extended page you can read the details on the use of cookies. Initial Sicily By Car complaints should be directed to their team directly. Unfortunately I didn't do a review check on Sicily by Car before I went over to Sicily. 2 , you're in the right place.The easiest way to discover the city and surrounding area is right on the edge of a rental cars ! Low price. I managed to book a smart car with them for 4 days, through RentalCars.com. I want emails from Lonely Planet with travel and product information, promotions, advertisements, third-party offers, and surveys. Traveling across Sicily in 10 days by car was an incredible experience. Apparently I received a traffic violation returning to the airport at the end of my rental. During the winter season (15.11 to 15.04), Snow chains may be mandatory on certain roads in the following locations: Northern Italy, Central Italy, Southern Italy, Italy Islands. 10 jours plus tard j'ai rendu mon véhicule, avec une jauge à 6/8 (donc supérieur à lorsque je l'avais prise). Since 1963, Sicily by Car has been the leading car hire company in Sicily, and has expanded throughout Italy under the brand Auto Europa. I have sent emails and no respond. Renting a car is the perfect way to get around Sicily, allowing you to explore the big cities as well as those quieter destinations around the coast. You will get a full taste of the Italian culture while enjoying the breeze from the sea coming through your windows. Got to Palermo Airport, went to pick up the car.My friend and I had to wait 2 hours in line before we got to the desk. However, driving in Sicily is a complicated affair that requires special driving skills and nerves of steel! I booked through booking.com and asked them what the charge was for and was told it was for refueling. I have been Charged on my credit card 61€ for 2 times for paper work, about fines that I have never received through mail and now your are telling me that I will be charged one more time the same amount for the same reason (paper work for a fine). Contract [protected], Renault Captur, license plate FW063YY, my name is Bjorn Stock I'm in Sardinië for business and I've rented a car from 12/10/2019 till 19/10/2019. If you are looking for a car hire in Rr. Sicily by car uses different cookies, even third parts'. You have all the details in the attached invoice and rental forms. Can you please look into this and respond? Discuss the issues you have had with Sicily By Car and work with their customer service team to find a resolution. 26 reviews of Sicily by Car "Its strange that it has a lot of negative reviews. Pagina Facebook ufficiale della Sicily by Car - Sicily by Car official fanpage 26.09.2019 I have rented a car with Sicily by car in Cagliari. Not sure how should I proceed now. I recently hired a car for Alghero Airport. Pick up your rental car directly from Sicily by Car. We picked the Smart from downtown Milan, drove though Como, Genoa, Cinque Terre, Pisa, Florence, Porto Santo Stefano, and returned at Rome Termini. 89 likes. From now is more simple and intuitive to book with us. I'm not in Italy anymore. [protected]@gmail.com. Plus, they're experts in Italian car hire. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. Sicily by Car Bari branch. I am a huge advocate for self-drive vacations and after spending 10 days on this unusually beautiful island I am convinced that a road trip through Sicily is the best way to explore the island. The grid provided by Sicily by Car mentions a fee of 177.10 euros for a missing puncture repair kit, so that even on the assumption that a puncture repair kit had indeed gone missing, Sicily by Car invoiced me an excess of 105.75 euros. Please send us all necessary documents in order to be able to send it to the issuance broker. Book online today with the world's biggest online car rental service. Save on luxury, economy and family car hire. Mine PEZA nr. Sicily by Car (Autoeuropa) has a rental station at Terminal 1 only. General enquiries can also be addressed to sbc@sbc.it. From December 28th 2013 until January 3rd 2014 my wife and I rented a car from Sicily by Car (represented by Auto Europa).. Seeing as the guarantee stipulated in the contract only amounts to 650 euros, Sicily by Car blocked my Visa card in excess of 250 euros. When we got to our car we found that our 2 cases would fit in the boot - it was an intermediate car with supposedly room for 5 passengers and 3 cases. Got to Palermo Airport, went to pick up the car.My friend and I had to wait 2 hours in line before we got to the desk. We had a very good experience with Sicily by Car in May 2017.. Checkin was very quick and easy and I had no hard sell when I produced my LCW cover document. They told me at the desk I should claim later online charge. GB. I rented a car through Sicily by Car rental company 12.09.2019. Alicia Maria 2 reviews. But they said it was not possible with my Debet Card. I called Sicility by Car - got a person who told me they had to put 20 liters of gas in car. Why choose Sicily by Car? Finally got keys to a filthy dirty car, covered in mud with used tissues left inside. The company charged my credit saying i didn't refuel. VERY BAD EXPERIENCE with SICILY BY CAR. Accertamento Di Violazione n. 2562068/2019/P Pr. PA - 303366. I wrote back telling that when I gave back the car those scratches where no there (the pictures had the time printed) and i send the pictures I took when I left the car. I have rented a car last October 2019 and I was supposed to received the mailed fines by now but nothing has Never arrived to my address. Largo Lituania, 11. The queue to the rental desk was quite long (20-30 minutes) but I received an upgrade - a car with automatic gear box while I booked a manual. Returned it next morning after adding about 2 liters of gas (3 euro). Pagina Facebook ufficiale della Sicily by Car - Sicily by Car official fanpage it I emailed every day for a week with no response. Pickup Please select pickup location. Sicily By Car Customer Service Contacts 800 334 440 (Reservations) 800 069 837 (Road Assistance) +39 916 390 111 (Reservations) Save on luxury, economy and family car … In Informative extended page you can read the details on the use of cookies. Unfortunately I didn't do a review check on Sicily by Car before I went over to Sicily. It’s very important to hire from a reputable broker and supplier in Sicily, so book the vehicle from a broker who deals with internationally known suppliers (Avis, Hertz, Europcar….).. The first problem was refusing to accept my credit card and forcing me to use a debit card, which cost an additional 400 euros! Contact us Info and bookings. It seems like a fraud to me and regret I have ever used them. I rented a car through rentalcars.com and they supplied me with Sicily by Car.The rates were relatively cheap and decided to go with them. In addition, Sicily by Car invoiced me 282.85 euros for the so-called "missing" puncture repair kit. J'ai avertit le personnel de Sicily by car qui a fait une rectification manuelle (avec signature) sur mon bon. Nella pagina Informativa estesa, è possibile leggere i dettagli sull'utilizzo dei cookies. Visiting Sicily by car is a good decision, but not one to be taken lightly. I received a different car from the one I book. Meaning that 10% are getting robbed. Alternatively, if the booking was made directly with Sicily by Car, get in touch with them to cancel your booking. Discover the mystique of this ancient Italian island. Our office in SicilyByCar to TIRANA Dt. Waited 1 hr 15mins to check in for the car, then told to go to parking to collect key. We will be travelling by car. We did 105 kilometers which I calculate fuel … Car hire brands. We are barging in Italy for 10 days then doing cinque terra for 4 days. He refused to contact the police department directly to confirm my payment and told me to contact the police department, which or course I already had, and then I would get the reimbursement. 2 , you're in the right place.The easiest way to discover the city and surrounding area is right on the edge of a rental cars ! Auto Europa Sicily by Car - Auto Europa Sicily by Car - Rating 1/5 based on 1 user review(s) - Flagged as HIGH RISK! Since 1963, Sicily by Car / Auto europa has been the leading car hire company in Sicily. Sicily Rent Car target is a fully Customer satisfaction , so that the rental becomes a essential and unforgettable part of the journey, a solution that meets and exceeds all expectations. I got a quote through DoYouItaly for 23 euros, I opted for the additional insurance of 15 euros, and was not able to refuel before returning the car.