How Western Union is helping with the coronavirus impact on trade? COVID-19 (Coronavirus) update: Our website and app are always open. Will you continue to send or payout money transfers in countries that have declared a state of emergency? Discontinue a call if a caller coaches you to respond to questions asked by Western Union. Western Union is recommending customers experiencing local restrictions due to COVID-19 use WU.com and the Western Union mobile app to facilitate transactions for payout into bank accounts and digital wallets, which is currently available in more than 100 countries. Please check WU’s Direct to Bank Account country information to confirm the information you’ll need. For additional information, please visit the Western Union COVID-19 Resource Center. Send money with Western Union wherever you are. The guidance from the World Health Organization remains that basic hygiene is the best possible defense against Coronavirus. It’s unclear when the pandemic will subside and regular business operations will resume. The current dilemma for business banking customers who require international services – which could be a large segment – is that most small companies have a global component such as foreign vendors, customers and staff. We are sorry for the inconvenience. We will keep this page updated as the situation develops. COVID-19 (Coronavirus) update: Our website and app are always open. Credit unions and community banks are understandably concerned about managing their businesses in the face of this uncertainty. The requirements vary by country, but usually include your receiver’s bank name, branch name or code, account name and number. Given the dynamic situation Western Union is recommending customers experiencing local restrictions due to COVID-19 use WU.com and the Western Union mobile app to facilitate transactions for payout into bank accounts and digital wallets, which is currently available in more than 100 countries. Send money with Western Union wherever you are. We will keep this page updated as the situation develops. Please use the Agent Locator to determine service hours in your area. Western Union continues to monitor the COVID-19 (Coronavirus) developments closely. Send money now. What’s a bank code, and how do I find my receiver’s bank code? WUBS will apply a foreign currency exchange rate, which includes a margin set by WUBS, whenever a transaction includes a currency conversion. After this period, your sender will have to contact Western Union customer service hotline to reactivate the transfer. What is an International Bank Account Number (IBAN)? Below are Frequently Asked Questions (FAQs) for our customers, the media, and other key stakeholders. How can I send money to a bank account? Consider segmenting your audience and providing regular detailed updates to each separate group. Send money now. Learn More. Try our Currency Converter, Set Rate Alerts, and see savings with the Check Cost Calculator! Western Union Business Solutions operates through locally licensed affiliates in more than 30 countries. What is Western Union doing to support customers during this time? What is an International Bank Account Number (IBAN)? Stephen Kuhl joins Jim Blasingame to report on the Western Union’s Foundation efforts to provide financial support for certain organizations that will be hurt by the coronavirus impact on international trade and travel. Services in the US are provided by Western Union Business Solutions (USA), LLC (NMLS ID: 907333; MA MT license #: FT0041) (referred to as “WUBS” or “Western Union Business Solutions”). This strategy will likely change as more areas continue to shut down due to government instructions. Prior to the outbreak, credit unions and community banks may have been concerned about levels of adoption for these types of online transactions, let alone mobile usage. Follow the instructions on the screen for profile verification. Because of the ongoing pandemic, some of these organizations may be struggling to connect with customers and, as a result, may be unable to provide popular services since many interactions are now limited to a digital space. Our primary concern is the safety of our employees, customers, and the well-being of those impacted globally. Your browser does not support the audio element. WUBS holding balance facility enables you to temporarily hold amounts that you have acquired to make or receive a payment for up to 90 days. If sending money through retail is your only option, we encourage you to be mindful of service interruptions or altered operations hours, based on local conditions and guidance from local authorities. We encourage our customers to please check the. Western Union Business Solutions is a business unit of The Western Union Company. To get started, download the Western Union ® app. Western Union Business Solutions (WUBS) is a business unit of the Western Union group of companies and operates through local affiliates in a number of countries around the world. Financial institutions with established digital infrastructures or platforms are able to continue supporting their customers, but those without such access may have trouble because of prolonged closures and the increased public appetite for online banking. Western Union announced a USD $1M global matching challenge to help fight COVID-19 (coronavirus) and for relief in China and other affected countries. If making adjustments cannot be made quickly, consider keeping your customer base informed of the progress. © 2020 Western Union Holdings Inc. All rights reserved. Our goal is to keep our digital and retail services operational across the world, while abiding by local regulations and guidelines. Relationship building and unique connections can be made without a face-to-face interaction. Western Union continúa siguiendo de cerca la evolución de COVID-19 (coronavirus). Utilisez Western Union pour envoyer de l'argent en ligne, ... Information COVID-19: Envoyez de l’argent 24 h/24 et 7 j/7 sans sortir de chez vous via notre application ou WU.com. Business Loans under the Coronavirus Business Interruption Loan Scheme. Send money with Western Union wherever you are. You can refer to our Direct to Bank Account country information to see what details are needed for each country. As such we applied for, and received approval as a lender under The Coronavirus Business Interruption Loan Scheme (CBIL Scheme). COVID-19 has very quickly transformed the day-to-day lives of people around the world. Services may be provided by Western Union Financial Services, Inc. NMLS# 906983 and/or Western Union International Services, LLC NMLS# 906985, which are licensed as Money Transmitters by the New York State Department of Financial Services. To help provide relief for COVID-19, the Coronavirus, Western Union and the Western Union Foundation have announced a $1 million worldwide matching challenge. Given the dynamic situation Western Union is recommending customers experiencing local restrictions due to COVID-19 use WU.com and the Western Union mobile app to facilitate transactions for payout into bank accounts and digital wallets, which is currently available in more than 100 countries. Insights to manage and grow your international business with videos, webinars, case studies and more. We deliver a Daily Market Analysis and a Monthly Currency Outlook directly to your inbox. We offer industry-specific payment platforms and customized payment solutions for business across a range of industry verticals. Western Union continues to monitor the COVID-19 (Coronavirus) developments closely. The IBAN consists of an alphabetical country code followed by two digits, and then up to thirty-five characters for the bank account number. How are you determining whether to keep retail locations open? A bank code may be known as: For some countries you may need an International Bank Account Number (IBAN) in addition to the bank code. Select your destination country to see the payout options. Now these organizations are likely scrambling to manage their foreign currency exposure, product sourcing and more. Send money now. We have no reason to believe that banknotes are more likely to spread viruses than any other surface, and Coronavirus is no exception. Western Union Co
, the world's largest money transfer firm, expects an improved outlook for 2021 as people adjust to the novel coronavirus and on … You can refer to our Direct to Bank Account country information to see what details are required for each country. © 2020 Western Union Holdings, Inc. All Rights Reserved. Some Western Union Agent locations are closed due to the coronavirus pandemic. Western Union’s revenue for the quarter ending March 31 was $1.2 billion, or an 11% decline from the prior year, according to Macrotrends. Western Union Business Solutions remains committed to support the needs of our customers along with the health and safety of our staff during these challenging times. Consumers value convenience and the ability to manage their tasks quickly. COVID-19 (Coronavirus) update: Our website and app are always open. What is a Bank Identification Code (BIC)? This is a challenge for all financial businesses, but community banks and credit unions are particularly affected as they often rely heavily on in-person interactions as a core part of their brands. You will need the receiver’s bank account details. Always make sure you know who you are sending money to. Anyone who has never used an all-digital transfer can get help with Western Union’s Digital Location. Services in the US are provided by Western Union Business Solutions (USA), LLC (NMLS ID: 907333; MA MT license #: FT0041) (referred to as “WUBS” or “Western Union Business Solutions”). As the world continues to navigate the COVID-19 pandemic, financial institutions may be in a difficult position. For additional information about Western Union Business Solutions USA, LLC visit http://business.westernunion.com/Compliance-Legal/Compliance. A BIC is the same as a SWIFT code. Until then, financial institutions should consider the evolving needs of their customer base. It’s important to give customers an alternative option where possible to show your ability to meet their changing needs. COVID-19 (Coronavirus) update: Our website and app are always open. Adapting to a digital-first strategy does not have to be difficult or sacrifice the values of an organization. Financial institutions can apply their brand values to digital components and continue to successfully serve their customers. The combined match will … These are major challenges and require knowledgeable and flexible partners. Send money with Western Union wherever you are. The power to send money around the world is yours. Western Union Business Solutions is one of the world’s leading providers of cross-border business payments. No financial information required. How are you determining whether to keep retail locations open? Choose Bank Account service when you send online or at an agent location. If I can’t pick up my money transfer, what will happen to my money? Through a white-labeled, mobile-friendly platform, credit unions and community banks can offer these products digitally and under their own branding. A bank code is a series of numbers used to identify banks around the world. Day-to-day trends and market activities affecting the market in easy-to-understand snapshots. However, you can ask your sender to contact Western Union customer service to ask for a refund. For instance, many businesses have been sending out email communication regarding their business continuity plans. Your browser does not support the audio element.
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